We are committed to providing a barrier-free environment for our clients, students, employees, job applicants, suppliers, visitors, and other stakeholders who enter our premises, access our information, or use our services. As an organization, Idlewyld Manor respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA), Customer Service Standard and the Integrated Accessibility Standards Regulation for Information and Communications, Employment and the Built Environment.

Idlewyld Manor’s Accessibility Plan and Accessible Customer Service policy ensure the requirements of the Customer Service Standard and Integrated Accessibility Standards Regulation (IASR) of the Accessibility for Ontarians with Disabilities Act (AODA) are being upheld by Idlewyld Manor and all members of Thrive Group.

Our Accessible Customer Service policy is posted on our website. To request a copy of this policy in a different format that is appropriate to your needs, please contact us. 289-309-8477

Accessing Long-Term Care

How To Access Long-Term Care

Admissions to all long term care homes in Ontario are made by Home and Community Care, delivered through Local Health Integration Networks. These agencies can help:

  • Clarify care needs
  • Explain available choices
  • Make connections to appropriate services and providers in your community
  • Arrange for admission to a long- term care home

For information and to determine your eligibility for government funded services and support, call 1-800-810-0000 or email [email protected].